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Your one-stop-shop for high performance alloys, non-ferrous metals, plastics and standard products
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Fulfilling the role of customer, supplier or cooperation partner within the various facets of services in which MCB companies is active.
Issuing details to MCB companies processors, which is necessary for the implementation of an agreement between MCB companies and this processor. An MCB companies processor must always sign a processing agreement in which the rights of the persons involved are sufficiently safeguarded and the processor is obliged to secure the data appropriately.
The content of e-mail communication with our customer service can be used within the scope of training, coaching, quality and/or assessment purposes.
Part of MCB’s services to customers are the email shots sent by MCB companies to customers regularly. If you wish to receive these newsletters, you can leave your email address through the websites. You can unsubscribe from the email shots by clicking the particular link in email last received.
MCB companies regularly analyses how MCB Specials-website visitors use the site, enabling MCB companies to implement improvements.
After registration and sign-in in the “My MCB Specials” web portal, stored information can be viewed under “My data”.
The data that the MCB-companies processes are chiefly general business details. They are not covered by the legal regulations with regard to the protection of personal data. Contact persons’ data (name, contact details and position) for all clients and suppliers are, however, regarded as personal details to be protected.
Within our customer system we use the following client data: gender, first and surnames, position title and department, telephone, fax, mobile phone number and email address.
The MCB companies consider it important to take care of your personal data. It is not for nothing that one of our core values is reliability. This applies to all customer and supplier data that we register in our system for the provision of our services. We do this in accordance with the GDPR guidelines.
The MCB companies treat all the data that you have shared with us with the greatest of care. We base all our actions on the rules and regulations. The MCB companies store your data in various databases for which we maintain strict security measures.
You can order from MCB Specials if you are a registered customer. To register as a customer, click “Register”. We will contact you after you have completed your details.
You are a customer, but you do not have an online account yet?
Click Log in and then: “Request your password”.
You are an online customer, but you have forgotten your password?
Click Log in and then: ”Forgotten your password?".
You can easily order all your products online via MCB's webshop. The products that can be sawn to size are marked by this icon MCB sawing service icon. This allows you to see at a glance which materials are suitable for this purpose.
After selecting a product and the desired dimensions, the "Cut to size"menu on the right will appear (if possible). When you select "Tailor-made", a field appears in which you can enter the exact size.
Once you have confirmed the correct size, you can indicate how many pieces you want to order. Depending on your chosen length, we will determine the corresponding length tolerance for you. If this tolerance is not acceptable, you can request a suitable quotation in your shopping cart. The processing price and the material price are shown in the shopping cart. Click here to order directly.
The Dutch Trade Association of Purchasers (Nevi) conducts a monthly survey in the Netherlands based on the American research. The main differences are that MCB Specials Machining buyer index is limited to the Machining industry only, which allows all purchasers in this industry (and not just a sample) to participate in the survey and that the research is conducted in a completely digital way.
No, the MCB Specials Machining buyer index is based on a research conducted by industry association ISM in the United States since the 1920s with the industrial buyers. Everyone is free to take over the design of this research. Click here for more information about this research.
Research shows that around 90% of buyers in the metal industry have internet access. That 10% is unable to complete the research is a pity, but this disadvantage does not weigh against the benefits (fast, practical, cheap) of full digital research.
It fits in with the MCB companies' strategy, which MCB Specials belongs to, and where the customer's needs (and thus the information needs) are central.
Because the research is conducted online, the costs of additional participants are negligible. What MCB Specials does in this way is to tap into the collective intelligence of the buyers in the industry. Research shows that a group is much more intelligent than the most intelligent person in the group. So there is no expert who knows better than the buyers as 'collective'.
Machiners extract pieces of (mostly) metal semi-finished products such as bars, similar to a carpenter who runs a chair leg from a piece of wood. The CBS uses the following definition: "The general supply of semi-finished metal products and work pieces through machining operations such as drilling, turning, milling, sparking, machining, sawing, grinding, etc."
All purchasers who work in the machining can request a member number at MCB Specials (vi@mcbspecials.eu), allowing them to report themselves on this site. After that, each month, the following process is performed:
• Every 20th of the month an email will be sent with the request to fill in the questionnaire.
• Every 22nd, anyone who has not filled in the questionnaire will receive a reminder.
• Every 24th, everyone gets their own answers back, with the ability to compare them with industry's average.
For each of the 5 questions (see 1), a number is calculated: the % 'more / shorter' plus half the % of 'same'. The index is the average of these five numbers, though some things (such as the number of orders) are more important than others, and thus get a bigger weight. These weights are a.30% b.25% c.20% d.15% e.10% respectively.
Every 1st of the following month, a press release will be compiled which discusses the most recent results in the light of previous results and other statistics. Participants of the survey would receive this press release automatically, other people can be placed on the mailing list for it. The press release will appear on the site of MCB Specials in the archive.
Everybody benefits from the most honest answers, and for that reason the research is conducted anonymously by www.formdesk.nl, an online market researcher. Formdesk ensures the separation of people and their answers. MCB Specials has access to the e-mail addresses associated with sending invitations, results and press releases. The participant can specify what can happen with their email address. In any case, the addresses are never shared with the third parties.
The MCB Specials Machining buyer index is a weighted average of the answers of a large group of purchasers in the Machining industry to the following questions:
Is the number of orders in your business higher, lower or the same as last month?
Is your company's production level higher, lower or the same as last month?
Is your company's employment higher, lower or the same as last month?
Is your supplier's delivery time shorter, longer or the same as last month?
Is the stock of purchased material higher, lower or the same as last month?
Are these all the questions asked?
No, you will also be asked for the purchase price (higher, lower or the same), but it will not be included in the index. Because the research is anonymous (and therefore we do not know which answers a participant gives), three questions should be answered each time about the company: how big it is, what the most important method of machining is and in which region it is located.
You will receive an order confirmation in your mailbox within minutes. If you have not received an order confirmation, please contact your MCB contact or our Sales department by calling +31 (0)36 54 95 151 or mailing sales@mcbspecials.nl.
If you are an MCB Specials customer and have an online account, you can calculate the costs of your total order in the “My MCB Specials” environment under “Calculations”. You can also use this option to rapidly and easily compile repeat order lists.
You can save your calculations too. It is a simple matter to transfer these orders to your shopping cart, with a single click, at a later moment.
Click Login at the top right of your screen, and then click the Create online account button. Enter your email address which is known to us in the system and you will receive an email directly into your inbox. This email contains a link to create a new password. If you have not received an email, please contactMCB Specials and we will be happy to assist you.
. This allows you to see at a glance which materials are suitable for this purpose.