Frequenty asked questions

Orders cannot be collected.

Issuing data to third parties may be necessary for the implementation of an agreement. The particular third parties may process personal data, due to which they are designated as a processor according to the law. The MCB companies demands a high level of personal data protection from its processors and will record the agreements in a processing agreement. Under no circumstances do the MCB companies issue personal data to third parties for commercial gain.

• Fulfilling the role of customer, supplier or cooperation partner within the various facets of services in which MCB companies is active.
• Issuing details to MCB companies processors, which is necessary for the implementation of an agreement between MCB companies and this processor. An MCB companies processor must always sign a processing agreement in which the rights of the persons involved are sufficiently safeguarded and the processor is obliged to secure the data appropriately.
• The content of e-mail communication with our customer service can be used within the scope of training, coaching, quality and/or assessment purposes.
• Part of MCB’s services to customers are the email shots sent by MCB companies to customers regularly. If you wish to receive these newsletters, you can leave your email address through the websites. You can unsubscribe from the email shots by clicking the particular link in email last received.
• MCB companies regularly analyses how MCB Specials-website visitors use the site, enabling MCB companies to implement improvements.
• After registration and sign-in in the “My MCB Specials” web portal, stored information can be viewed under “My data”.

The data that the MCB-companies processes are chiefly general business details. They are not covered by the legal regulations with regard to the protection of personal data. Contact persons’ data (name, contact details and position) for all clients and suppliers are, however, regarded as personal details to be protected.

Within our customer system we use the following client data: gender, first and surnames, position title and department, telephone, fax, mobile phone number and email address.

The MCB companies consider it important to take care of your personal data. It is not for nothing that one of our core values is reliability. This applies to all customer and supplier data that we register in our system for the provision of our services. We do this in accordance with the GDPR guidelines.

The MCB companies treat all the data that you have shared with us with the greatest of care. We base all our actions on the rules and regulations. The MCB companies store your data in various databases for which we maintain strict security measures. 

If you are not a MCB Specials customer, please clickh here. You can fill out the registration form and we will contact you as soon as possible.

No, the MCB Specials Machining buyer index is based on a research conducted by industry association ISM in the United States since the 1920s with the industrial buyers. Everyone is free to take over the design of this research. Click here for more information about this research.

The more accurate the better, but you can also give the answers based on your 'feeling'.

Research shows that around 90% of buyers in the metal industry have internet access. That 10% is unable to complete the research is a pity, but this disadvantage does not weigh against the benefits (fast, practical, cheap) of full digital research.

Because the research is conducted online, the costs of additional participants are negligible. What MCB Specials does in this way is to tap into the collective intelligence of the buyers in the industry. Research shows that a group is much more intelligent than the most intelligent person in the group. So there is no expert who knows better than the buyers as 'collective'.

Machiners extract pieces of (mostly) metal semi-finished products such as bars, similar to a carpenter who runs a chair leg from a piece of wood. The CBS uses the following definition: "The general supply of semi-finished metal products and work pieces through machining operations such as drilling, turning, milling, sparking, machining, sawing, grinding, etc."

For each of the 5 questions (see 1), a number is calculated: the % 'more / shorter' plus half the  % of 'same'. The index is the average of these five numbers, though some things (such as the number of orders) are more important than others, and thus get a bigger weight. These weights are a.30% b.25% c.20% d.15% e.10% respectively.

Every 1st of the following month, a press release will be compiled which discusses the most recent results in the light of previous results and other statistics. Participants of the survey would receive this press release automatically, other people can be placed on the mailing list for it. The press release will appear on the site of MCB Specials in the archive.

Everybody benefits from the most honest answers, and for that reason the research is conducted anonymously by www.formdesk.nl, an online market researcher. Formdesk ensures the separation of people and their answers. MCB Specials has access to the e-mail addresses associated with sending invitations, results and press releases. The participant can specify what can happen with their email address. In any case, the addresses are never shared with the third parties.

You will receive an order confirmation in your mailbox within minutes. If you have not received an order confirmation, please contact your MCB contact or our Sales department by calling +31 (0)36 54 95 151 or mailing sales@mcbspecials.nl.

MCB Specials does not deliver to individuals.

Go to “My MCB Specials” log-in screen. Click the button ‘Register’ and follow the instructions.

Our lorries deliver from 7:30 to 17:00 hrs on working days (from Mondays to Fridays).

Click Login at the top right of your screen, and then click the Create online account button. Enter your email address which is known to us in the system and you will receive an email directly into your inbox. This email contains a link to create a new password. If you have not received an email, please contact MCB Specials and we will be happy to assist you.

Click ‘Log in’ in the top right-hand corner and enter your e-mail address and password.

See here the MCB Specials gross price list as you are used to.